i-desk Support
Aiming to provide the best after-sales support
At i-desk, we aim to provide the best possible after-sales support and help you to resolve any issues with our products that you may encounter.
For the quickest answer, please search our growing database of trouble-shooting articles below. If you don't find the resolution you require, please log in to your i-desk account via the front-page and submit a support ticket here detailing your problem. One of our technicians will then get in touch to assist you.
How to reset the i-rise
Reset i-rise Procedure
Press the down button once (very briefly)
Press down button a second time holding for 10-15 seconds, until you should see a very slight movement
Press the up button
If this fails please contact us at the number in the top right of your screen
Support